by Christi Barrett | Communication, Success, Teamwork
You have a great relationship with the people you supervise and encourage them to come to you with any issues that need your attention. But are you hearing everything you need to hear – especially the bad news? According to a Fast Company article called How to...
by Christi Barrett | Communication, Motivation, Performance
A recent blog post by Mike Figliuolo called Email Stupidity: Reply All Cuts Both Ways advocated that the Reply All button should be eliminated from email applications. His concerns were around inappropriate use – like using Reply All to share criticism. The only...
by Christi Barrett | Communication, Courage
You recognize it instantly. People with leadership presence exude an aura of command, a confidence that they are in control of themselves and the situation at hand. It’s different from charm or charisma, though they may be very engaging qualities. Leadership...
by Christi Barrett | Communication, Influence, Motivation
Although typically thought of as a military strategy, leaders in other organizations must also win the hearts and minds of their people. The reality is that if you lose your people’s hearts and minds, then you will have lost their passionate engagement in the...
by Christi Barrett | Communication, Emotional Intelligence, Supervision, Trust
Few leadership articles have stirred a response like the one titled Your Company Is not a Democracy by George Cloutier. There was even some question about whether it was serious – or if it was a parody of old-school “command and control” leadership...
by Christi Barrett | Communication, Leadership, Mutual Understanding
You need others to do something. The easiest way for you to communicate this request if probably via e-mail. The caution is that e-mail presents many opportunities to mis-communicate and make your job even harder. What are the best practices for using email when...
